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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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12 Products and Services That Make Traveling with Kids Easier

Success

After all, the last place you want to be entertaining a 2-year-old is on an international flight. Since remote work blurred the lines a bit further between home and work, some parents may choose to take their kids on work trips, capitalizing on the opportunity to spend more time with them while also taking care of business.

Travel 233
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Anastasia Penright – CEO at Respect My Voice | Leaders: Create a Drama Free Workplace

Allwork

Having held key roles at Amazon, Wells Fargo, and American Family Insurance, Anastasia has honed her skills in managing internal politics and understanding diverse personalities within professional environments. And so I interned there. So a lot of that brings some internal politics. So we try to respect that as much.

AT&T 246
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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Her family and friends were also very excited for her. 411 Look Up 411.ca

2010 100
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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

First and foremost, your job as an EA is to master working with many different people in a customer service role, and the admin work is actually secondary. The difficult part was between the 3 hour time zone difference and finding out late in the afternoon meant I really had less than a couple of hours to actually take care of it all.

Temping 40
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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

Attire 40