Remove Customer Service Remove Holidays Remove Price Remove Purchasing
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14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

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Earlier this year, we took to LinkedIn and asked hundreds of professionals the question on everyone’s mind when it comes time for the office Secret Santa: What holiday gifts do people prefer to receive in the workplace? Price: $49.99/ bushwickkitchen.com 7. Price: $54.95/ compartes.com 8. Price: $112/ brightland.co

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Counting down holiday shopping days: Great customer service needed

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The National Retail Federation estimates the average jolly holiday shopper will conservatively spend $750 for family and friends this season. What we don’t like however, are problems with the merchandise or services we purchase. For many shoppers, the local mall is the venue of choice for holiday gifts.

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Has the holiday shopping season started off with quality customer service?

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Hardly sounds like much customer service was going on. Dozens of surveys state that customers will pay more for a better customer service experience. cashmere sweater sale, and who found and purchased 47 inch LED televisions for $199.00. So now statistics and polls get confusing.

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‘Tis the season to rev up the customer service

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Statistics for the 2011 shopping holiday season look a little scary for merchants this year. According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. The average holiday shopper will spend 15 hours this season shopping for presents.

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Is your customer service “naughty” or “nice?”

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Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. It seems the company could be shooting itself in the foot when charging more at the mall. photo credit: kholkute.

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Of car dealerships and customer service

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Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Bringing more customer service strategies to traditional shopping stores

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By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Primarily the best defenses against customers sitting in front of their computers and buying products is to compete in price, selection, and customer service. Consumers know prices, know products, and know good service.