Remove Customer Service Remove Google Remove Purchasing Remove Social Media
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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

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Can personal customer service survive in a digital world?

Service Untitled

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service?

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. You could consider the following strategies: Set up e-mail notifications on company social media accounts. Assign 1-2 (or more) members of staff to monitoring social media channels.

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I’m telling my friends about the bad customer service

Service Untitled

How many of us really take the time to sit down and Google all of the information we need to make a formal complaint when a business treats us poorly? Good thing for social media and Twitter however, but will that solve all of the problems we can’t quite condense to 140 characters or less? photo credit: jeffkward.

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Be Easy to Find: Use Your Name

Make or Break Moments

Social media has taken over the web. So have your purchased your name as a URL? What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name? It was almost free. What have you done with it?

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Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

That means responsive websites, cloud storage of shared documents and ease of communicating via email and social media. Psst…Google really hates it. When people read something from you, whether its a blog post, newsletter or even a social media post they expect it to be from you or at least someone within your company.

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Silence is Deadly

Make or Break Moments

I am presenting a series of four workshops on Social Media scheduled to begin February 10 and follow for three additional Wednesdays. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. It included another customer service address to contact.