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Answering Reader Mail on Salary, Finding Great Talent

Musings of a High-Level Executive Assistant

Top EAs that work for a famous CEO (think Google, Fortune 100 companies) make as much as low level executives in middle management and have titles like Chief of Staff sometimes. The most popular question on this column is about salary and this is the answer I wrote: How much can the best executive assistants earn in a year?

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. As a result, companies didn’t cut salaries when they reduced hours.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Keep in mind that they are the ones that are paying your salary. Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results.

2008 100
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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

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What customers need to do in order to get companies to listen to their complaints

Service Untitled

Traditionally large companies do not pay their first line of customer service representatives high salaries. Be prepared with receipts, names of service representatives called, a narrative of what was discussed, and a reliable time line showing when emails were exchanged, phone calls were made and any other points of contact.

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Top Five Tips for Paying Yourself

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Salary and bonuses are taxed differently to dividends. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank OnlineOffice: Overview Get the Flash Player to see this player. Digg Furl Netscape Yahoo!

2007 100
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Reducing Overheads Can Save A Business | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Free alternatives (Google Talk, Twiddla) are catching up in terms of functionality, and I am starting to test them out with clients that share my interest in new technology. OnlineOffice: Overview Get the Flash Player to see this player.

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