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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty. Share it with others.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

She adds that October 31 is also the end of the fiscal year for many organizations, so some companies go into “use it or lose it” mode with leftover funds they can use in HR. Maybe it’s too niche to the organization or an industry, but the item doesn’t have broad significance. Did you increase something positive?

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Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

Keep it simple, organized, and easy to explore. Tools like Google PageSpeed Insights and GTmetrix can help you whip your site into speedster shape. Mobile Magic: Responsiveness and Accessibility Let’s face it, phones are like extensions of our hands. Google Analytics and Hotjar are your trusty magnifying glasses here.

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When businesses decide to neglect customer service

Service Untitled

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Treat the customer with respect. Your call is very important to us.)

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A practical approach to dealing with customer service frustrations

Service Untitled

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.