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Google enters into customer service industry with Trusted Stores Program

Service Untitled

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

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7 Types of Competitive Advantages and How to Develop Yours

Success

We had a sign at our industrial engineering shop. Read trade journals in your industry. But examine other industries too. Thanks to platforms such as Facebook, LinkedIn, and YouTube, virtually every industry and interest has an online community. It simply stated, “ Never Stop Innovating.” You’ve heard it before.

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

Maybe it’s too niche to the organization or an industry, but the item doesn’t have broad significance. Missed appointments, negative Google reviews, client cancellations, etc. Jump into industry conversation around innovation It’s time to get chatty with other industry members, in the field you want to pursue.

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Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

LEADERASSISTANT.COM

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

LEADERASSISTANT.COM

Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Concetta M. LEADERSHIP QUOTE Love is in the details. Concetta holds a B.S.

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BMW modeling customer service innovations after Apple

Service Untitled

In a story posted by industry marketer Advertising Age, the “geniuses” will be salaried personnel who will walk around BMW showrooms with iPads and provide interested browsers with information about specifications and features. Possibly Related Posts: Is British Airways providing better customer service or are they stalking you?

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Ep 248: Cathy Rong – Chief of Staff for Questlove

LEADERASSISTANT.COM

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.