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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Customer service actions to guarantee repeat business

Service Untitled

Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.

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Customer service actions to guarantee repeat business

Service Untitled

Still a birthday card, a letter or a small gift honoring the occasion, gives you another opportunity to connect personally with someone. I like to educate customers using newsletters and reports. Never forget to ask your customers about your customer service. Sometimes a picture is worth a thousand words.

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Warm thoughts for customer service during the holidays

Service Untitled

. - Take care of your customers and attract new ones. Think about buying some small branded useful gifts to give out as promotions; key chains, cups, coolers, umbrellas, etc. Customer Appreciation Day. Promote these events via email, newsletters, or social media. It helps so many parents and their children.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

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Exceptional Client Care Goes Way Beyond Your Services List

Step It Up VA Coaching

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. It’s that extra touch; those extra steps you take to make every client feel special, like they are your main priority. Invest yourself in your client’s business.

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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. If it costs five times as much to find a new customer when you lose an old one, then reward programs are indeed worth every penny spent.