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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. LEADERSHIP QUOTE Don’t let anyone think less of you because you are young.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

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The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. With a natural gift for storytelling, her presentations weave humor, wit and grace into powerful messages about acceptance and tolerance. ROBYN PASSANTE.

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