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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Worsening Access To Finance For UK Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

Finance 100
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Top 5 Sales Tips for Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. External Links External Links SynergyOne.co.uk

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Small Business World News Round-up – 209/11/24

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk One small business financing alternative is the private lender. Even when your phone rings and visitors come to your shop or website – you have no sale until the order is signed or the money handed over. 2010 may be no better. — ST.

UPS 100
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The Customer Is Always Right!

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

2007 100
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Top 5 Ways of Maintaining Virtual Relationships

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. Please enter your real name, not your company, product or services name.

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