article thumbnail

BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Worsening Access To Finance For UK Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

Finance 100
article thumbnail

How to Protect Yourself from Online Scams

Success

When in doubt, visit the legitimate website using a different browser window or search for the main customer service line. Remind the seniors in your life that giving personal details over email or the phone is dangerous, and someone calling claiming to raise money for a charity might be lying. .

article thumbnail

The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

For example, if you are in finance, adding the Series 7 license is a way to showcase your knowledge and achievements. Annette Garsteck , a Hudson, Ohio-based career reinvention coach who empowers women, has more than 20 years of experience as a leader in training and customer service at global Fortune 500 and world-class healthcare firms.

Resume 264
article thumbnail

Hearing the Message

Office Dynamics

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. It’s a message, folks! Are you hearing it? Are you hearing it? Friend: I miss you.

article thumbnail

Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

As someone who hails from an engineering background, interestingly enough, he dexterously integrates it with finance to offer an extraordinary blend of creativity and pragmatism. We’ve used technology to provide customer service. We used to do phone and then it was email, and now we have these video solutions.