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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

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Top 5 Tips for Learning More About Your Customers

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base.

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Top 5 Sales Tips for Small Business

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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The Customer Is Always Right!

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. While in technical support i had to understand that many people are not hip to all of the technical terms so I learned to slow it all down a bit.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. If only more people would learn the value in such information. External Links External Links SynergyOne.co.uk Excellent list in all.

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SEO Tips That the Experts Don't Always Tell You!

The Small Business Blog

WinWeb TV Free Small & Home Business Videos for you. I came across one company from Canada which took SEO optimisation into their own hands and learned through experience and extensive testing a few proven ways to boost Google’s rankings of your website. External Links External Links SynergyOne.co.uk Digg Furl Netscape Yahoo!

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