article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

article thumbnail

Worsening Access To Finance For UK Small Business

The Small Business Blog

Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. You can follow any responses to this entry through the RSS 2.0

Finance 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Roadmap to Effective Office Systems

All Things Admin

Finance and accounting. Customer service. Every office needs different systems to run smoothly, but most administrative professionals will require most or all of the systems in this core group: Time and task management. Travel planning. Meeting and event planning. Project management. Human resources. Sales and marketing.

Agenda 90
article thumbnail

Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

As someone who hails from an engineering background, interestingly enough, he dexterously integrates it with finance to offer an extraordinary blend of creativity and pragmatism. We’ve used technology to provide customer service. This highlights his ability to bridge theory and practice quintessentially.

article thumbnail

Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Use a specific business calendar to keep a reminder of your schedule.

2007 100
article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

2007 100
article thumbnail

Small Business World News Round-up – 2009/12/15

The Small Business Blog

Buying the best insurance for your Business : It’s important to pay close attention to the kind of insurance you buy for your small business; otherwise you could face a shock when you file a claim. You can follow any responses to this entry through the RSS 2.0 Responses are currently closed, but you can trackback from your own site.

2009 100