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What Is a Good NPS Score?

Success

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. Take it as an opportunity to find out specifically where your products or services do not meet client expectations. ? She loves it and makes other higher-end purchases.

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

The last time I needed the phone number, I looked online. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. I’m betting it’s been a long time. URL please?

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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

I guess it depends on the circumstances and size/importance of the purchase. Reply dave ( @consumersrate ) January 11, 2010 at 4:50 pm I think customers need to trust in you and like you to buy from you. Isn’t that what most of us do when buying services, good, etc? Trust before like, in all initial purchases and sales.

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