Remove Customer Service Remove Facebook Remove Purchasing Remove UPS
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. You need real connections to develop lasting relationships with your customers. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

Email 269
article thumbnail

Personalize your customer service

Service Untitled

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How ramping up customer service is paying off for Home Depot

Service Untitled

After all, the economy was booming and a realtor could scarcely keep any home inventory available for new buyers, and so the prices kept climbing while customers lined up at the cash registers. Home Depot scored an overall ranking of 95.81 – ranking number 30 out of 553 companies that have a Customer Service Scoreboard rating.

article thumbnail

Google enters into customer service industry with Trusted Stores Program

Service Untitled

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. To date Google states 50 merchants have signed up for the program. So how does the new program work? photo by: Daniel Morris.

article thumbnail

TikTok Is Here to Stay—Is Your Brand Ready?

Success

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. If you’re a consumer-facing company, then the biggest platform size in terms of reach are Facebook and YouTube,” she says.

article thumbnail

Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Treat the customer with respect. Your call is very important to us.) Your call is very important to us.)

article thumbnail

Back to the basics for customer service

Service Untitled

Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I’m looking forward to a great year of customer service.