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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Jeffrey Steadman, community engagement director for Cotopaxi, says people don’t just want a product anymore. Customers want to engage with companies that share their values. Brands can turn their super fans into online advocates who spread the word about their products and offers. Humans need connection.”

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7 Types of Competitive Advantages and How to Develop Yours

Success

A first-mover competitive advantage means that you lead the market with a new product, technology, or service. And does not necessarily mean inventing a completely new product. Study your product and the marketplace thoughtfully. Niche focus: develop your cost advantage and product differentiation.

Budget 264
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44 Ways to Kick-Start Your New Year

Success

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Doing any of these things will not only make your workouts more productive, but they will also be more fun. Gina Muré from Facebook. Alan Dwelle , former SUCCESS production manager.

Mentoring 345
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Businesses using Facebook for customer service

Service Untitled

Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. Topping the list with 48 percent was Facebook, 17 percent used Twitter, and another 17 percent relied on company blogs. So how can a business use social media such as Facebook effectively?

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Businesses using Facebook for customer service

Service Untitled

Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback. Topping the list with 48 percent was Facebook, 17 percent used Twitter, and another 17 percent relied on company blogs. So how can a business use social media such as Facebook effectively?

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Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

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Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

CONNECT WITH JOE Joe on LinkedIn Joe on Instagram Joe on Facebook joerare.com level9virtual.com ABOUT JOE Joe Rare is an “underground” serial entrepreneur, investor, outsourcing expert, father and husband. He currently owns four digital companies, five wedding venues, and real estate investment properties.

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