Remove Customer Service Remove Expenses Remove Interviewing Remove Price
article thumbnail

7 Tips for Selling During a Tough Economy

Success

I’ve interviewed a couple of your competitors and they are willing to sell for less.”. When not prepared for price resistance seen in tough market conditions, a weak salesperson stammers with a poorly thought-out response like, “Well, let me see what I can do.” Is it really about price or is it value? Price Differentiation.

article thumbnail

Customer service expectations for the medical community

Service Untitled

Everyone needs medical attention from time to time, and the professional medical community needs to think convenience, price, quality, and partnership. Customer service and expectations have changed the genre of urgent care as well as routine medical services. At a local.

Medical 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

article thumbnail

Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. It’s going to be serving digital needs of customers.

article thumbnail

Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The price was $4,200, a higher price than the woman had expected, but the salesperson offered her interest free financing for 36 months. The woman was retired, on a fixed income and now had a new puppy.

article thumbnail

The voice of the customer

Service Untitled

For instance, a company concentrates on core values including hiring, firing, promotions, slogans, and of course the products and services. We know that staying in touch for the good, bad, and the ugly also round out our commitment to our customers. Is there any company more customer-centric than Zappos?

article thumbnail

Service Untitled» Blog Archive » Attitude makes the difference in.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person.