Customer Service Expenses Holidays Industry 
Service Untitled
FEBRUARY 22, 2011
Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.
Service Untitled
JULY 19, 2011
The results weren’t really surprising, but it does provide us with some interesting information that lends itself to customer service improvement ideas. Mercedes-Benz came out on top for customer service followed closely by Jaguar, Lexus, and BMW. In the luxury brands, Lincoln scored at the bottom.
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Service Untitled
FEBRUARY 15, 2011
The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business.
The Small Business Blog
DECEMBER 7, 2009
Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. business borrowers fell in October for a third straight month, according to PayNet Inc, which provides risk-management tools to the commercial lending industry.
Service Untitled
FEBRUARY 16, 2011
The American Customer Satisfaction Index (ACSI) shows customer satisfaction dropping to a level on par with the recession of 2008. The ACSI scores organizations on a 1 to 100 national level in ten economic sectors, rating 45 industries and over 225 companies including e-commerce and e-business.
Service Untitled
SEPTEMBER 29, 2011
There are a lot of successful businesses that are not the largest or the least expensive in what they sell. So what makes customer loyalty? Most likely its performance, reliability, offering something different which is worthwhile to the customer, and providing service far above what is commonly expected. There was more.
The Small Business Blog
MAY 8, 2006
Next, does the accountant have relevant experience in the industry you are in, or an allied industry, after all, it’s going to make life a lot easier if he actually knows a bit about the industry you’re in when offering advice. If there is only one accountant, what do you do when they take a holiday?
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