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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Here’s an example: “Hi, I’m Jenny. These steps can help you deliver superb customer service.

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Here’s How Chatbots Disrupt the Interview Process

Allwork

Have you ever interacted with a chatbot for customer service and found it frustrating? This is to the extent that phone chatbots like Siri and Google’s AI are measured with IQ. Do you have an advanced degree?

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

A great example of this would be, instead of stating that you took calls at the front desk, explaining that you fielded 250 calls each week as the first point of contact for the organization,” she says, adding that this is more impressive and communicates how well equipped you are to take on a task. Did you decrease something negative?

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When businesses decide to neglect customer service

Service Untitled

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment? The quality of customer service paves the way for loyalty, revenue and happy shareholders.

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A practical approach to dealing with customer service frustrations

Service Untitled

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Finding a real person when contacting customer service

Service Untitled

So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Google your problem first.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

To give you a few examples…The platform I use for my website had a recent update and now it allows you to generate A.I. Google, Microsoft, and pretty much every other major technology developer has been incorporating elements of A.I. For example, a friend shared the other day that she knows someone who uses Chat GPT to meal plan.

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