Success
MARCH 4, 2024
In a world with countless ways to level up your professional development, books are one of the most underestimated tools. Stress Less, Accomplish More is not another meditation book heralding the benefits of higher states of consciousness without giving you any real tools to get there,” she writes. Fletcher makes one thing clear.
Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
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LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors.
Service Untitled
FEBRUARY 2, 2011
Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? There are no.
Service Untitled
OCTOBER 1, 2010
Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.
Service Untitled
SEPTEMBER 9, 2010
Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.
Office Dynamics
APRIL 2, 2015
Customer-service focused. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private. Political knowledge. Anticipation of needs.
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