Customer Service Etiquette Management Phones 
Service Untitled
MARCH 10, 2010
Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. How to get a customer service job Last week my friend Sara went on an interview at.
Service Untitled
JUNE 29, 2011
Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? You do get what you pay for. photo credit: CUS Visual Media Team.
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Service Untitled
SEPTEMBER 24, 2010
Service Untitled The blog about customer service and the customer service experience. When the power in the store failed, the staff told the customers to leave. Make sure to enter the caller’s name, phone number, and/or email address. In a Manhasset store, lights went out during a freak storm.
Service Untitled
OCTOBER 25, 2010
Service Untitled The blog about customer service and the customer service experience. It helped companies maintain and improve customer relationships and hone in on the most successful and promising target audiences. Social Customer Service – A completely different animal? Networking.
Service Untitled
FEBRUARY 17, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.
Service Untitled
MAY 19, 2011
Unfortunately, when it comes to telecommunications, most of us are still somewhat limited as to our choices, but still that is absolutely no excuse for poor customer service. Two days ago I called AT&T to order two new land line phones for my new home. So what is the great debate how to handle customer complaints?
Service Untitled
FEBRUARY 19, 2010
Service Untitled The blog about customer service and the customer service experience. Delivering superior customer service is also a perception. A customer’s perception of an issue is often different than the actual circumstance. At a local.
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