Service Untitled

MARCH 6, 2012

Beyond the long arms of social media where we frequently address our complaints to organizations that have “done us wrong,” enters another new kid in town who stretches beyond the 140 character Twitter or the full time media Facebook guru, and claims it can connect you directly to the top decision makers.

Customer Service 40

Customer Service Social Media Twitter Facebook 40

Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. At a local.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

NOVEMBER 10, 2010

Technology – Outsourced customer centers have the latest and best equipment which would be a tremendous expense to a company. Concentration – An organization can concentrate on doing business and their business plan as opposed to retaining customers, marketing, and handling complaints. I use it as my search engine.

Postal Service 40

Postal Service Expenses Customer Service Social Media 40