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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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How Customer Service Skills Can Help You Move Up in a Company

Office Skills Blog

Customer service skills are vital in today’s competitive business environment. Decision makers in your company know that consumers value customer service and that 68% of consumers will pay more for a product or service that comes with great service.

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Majority of CEOs are Abandoning the Full-Time Office Push

Allwork

According to CNN’s report, UPS recently announced a return to full-time office work — effective March 4. The move away from the traditional full-time office requirement is part of a broader change in how companies are approaching productivity and employee well-being.

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Rapid Work Style Shifts Are Tanking Tax Revenues — Can City Planners Catch Up?

Allwork

“New York raises almost $1 billion annually from a tax on large commercial leases, which could fall if demand from big tenants like law and financial-services firms remains soft,” Bloomberg reported. . City leaders must work quickly to keep up with the shift to remote work and the ripple effect it has on urban areas.

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Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. When sales are up, at the very least, share a cake. True human interactions are a blend of all emotions.

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10 Reasons Why a Virtual Assistant Can Help Your Home-Based Business Succeed

Tips From T. Marie

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Increased Flexibility Virtual assistants are typically available on a part-time or project basis, allowing you to scale your business up or down as needed.

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Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment. In order for this to be effective, though, you do have to build up a stronger online presence.