Remove Customer Service Remove Email Remove Review Remove Social Media
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How to Protect Yourself from Online Scams

Success

If you’ve felt like the number of scammy emails coming through your inbox has risen in the last year, you’re not alone. If something feels wrong or weird about an email, text message or website, pay attention to your gut, and use the tips below to help protect you from online scams. Be wary of social media.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

Gifts 279
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Social Media is Not About Direct Marketing

Andrea Kalli

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Want To Link To This Article?

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Some companies have built empires seeking out 3-star reviews on Amazon and inventing better versions of those products. Solve a customer’s pain point, and they will throw their money at you. If you have 20 years of experience in marketing, consider selling your consulting services. Or a service? Don’t try to guess.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. In addition to being shown at industry events and trade shows, these customer story videos were emailed to new customers upon buying the insurance.

2003 279
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Real Time Customer Reviews Top 2010 Trend

Make or Break Moments

Real Time Reviews takes into account that people around the globe are jumping on the band wagon of telling anyone who will listen what they are doing right now. As more people are reviewing and contributing, the sheer mass of opinions will lead to a real-time stream of information, findable and viewable to all. What will they say?

2010 100
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Four Social Media Strategies Small Businesses Can Use to Beat.

Andrea Kalli

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Social media gives small businesses the power to outshine their large opponents, outmaneuver major corporations, and with a bit of dedication and work, eventually beat their more powerful opponents.