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Is the Market for Virtual Assistants Really Saturated? Debunking the Myth

Tips From T. Marie

The beauty of providing virtual assistant services lies in the multitude of paths you can choose, and the diverse tasks people are hiring for make landing a role highly probable. Customer Relations Services: Put your people skills to work by assisting clients in delivering exceptional customer service that leaves their customers delighted.

2023 173
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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?

Promotion 230
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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

That’s not your imagination—it’s the rise of virtual reality (VR) and augmented reality (AR), which is shaking up the way we work, connect, and create. One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Start small and scale up as you go.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

According to Duarte, the classic three-part story structure is: Set up the hero—a likable, but flawed, individual—and the challenge they must face. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. The hero emerges, transformed.

2003 279
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Can personal customer service survive in a digital world?

Service Untitled

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. After all, a 24 hour turn-around period to answer an email is considered standard.

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Is customer service more about loyalty or preventing frustration?

Service Untitled

So here we are in the midst of football season, and wherever I sit to watch a game, invariably the question comes up as to whether offense or defense is more important? Of course, in football every yard gained by the offense means the defense has given that yard up, yet it is the offense who has to score.

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Warm thoughts for customer service during the holidays

Service Untitled

You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Take care of your customers and attract new ones. .