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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

In this post, we’ll dive into books that speak to the three following categories: Books on personal habits, attitudes and approaches Mental health and work books Books for entrepreneurs Books for managers and founders Read on to discover 45 of the best professional development books. If that sounds like you, this is a must-read.

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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

  You might need a CRM system too.   CRM stands for Customer/Client Relationship Management.    In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more. 

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E-Receipts vs. Paper Receipts

Eco-Office Gals

E-receipts are now so easy and secure to create that many businesses large and small offer e-receipts to customers who prefer a digital record to a receipt that gets lost or ruined. E-receipts are easy to generate through an effective credit card processing solution that issues the e-receipt to the customer’s email address at their request.

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How to Protect Your Time and Energy by Creating Boundaries

Jen Lawrence

Access to email means your boss can find you wherever, whenever. Customers and colleagues are using social media for business at alarming rates. I was always on-call, responding to emails within moments of receiving them and handling tasks quickly because I didn’t want to be a bottleneck in productivity. Sustainable.

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Introducing the SUCCESS 125

Success

His work is rooted in the belief that success is more than breaking down barriers and clearing hurdles—success is building systems that don’t have barriers or hurdles in the first place. Along with 100 people he is collectively raising £1,000,000 ($1,350,000) for a mental health charity by running 10km every single day in 2022.

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Cheryl Sinclair of Buckle | Putting People at the Heart of Company Culture

Allwork

So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. And there are things we have to do in terms of setting up systems to run our companies. Who is the network and who asked me to join or participate?

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