Customer Service Email FAQ Policies 
Success
AUGUST 12, 2021
Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.
Service Untitled
APRIL 12, 2011
Keep in mind, for online issues, there’s no compassionate sales manager to speak with an angry customer to calm them down, nor is there an immediate way for a customer to find a resolution – that is unless you, as an online business, takes the responsibility of dealing with angry customers as a number one priority.
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Men With Pens
MAY 19, 2010
They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. I deleted well over fifty feeds and email newsletters and ended up with just six. They have to stay on top of everything. Go on a wild rampage.
Men With Pens
MAY 9, 2010
Sometimes we’d forget to ask a question and have to send a new email to confirm a detail – that wastes time. Do you simply direct them to the link on your site or do you email the questionnaire to them? I also suggest trying to see if they will let you ask the same questions to whoever handles their customer service.
Men With Pens
MARCH 9, 2010
One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They emailed me “You’ll have to buy from Amazon&#.
Men With Pens
APRIL 6, 2010
But clients for my content marketing services? Customer Service Tips (2) Reply Jeff April 7, 2010 at 6:52 am I have learnt a lot more in my year out in the real world than I ever did at university! I have a few small business people that I have met networking. Hmmmmmmm Go on guys, you’re the experts, tell me how to do it
Men With Pens
MARCH 14, 2010
Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. The woman has five degrees, for pete’s sake!). Start at the start Reply Go ahead. Leave a Comment! Click here to cancel reply.
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