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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The window to make a strong first impression with a customer continues to shrink. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Procedures are documented, step-by-step instructions for performing tasks or processes. When documented procedures exist and are available to everyone, it’s easier to delegate when necessary without having to spend time explaining what needs to be done and how to do it. What Are Procedures and Why Are They Important?

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Go Digital With Your Administrative Procedures

All Things Admin

Procedures are documented processes that explain exactly how to complete a task. They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. FORM – Meeting & Site Visit Planning. Enter digital procedures.

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Your Roadmap to Effective Office Systems

All Things Admin

Procedures, forms, and checklists combine to create systems for how you get things done efficiently. A good system is documentable, sharable, and repeatable. Customer service. The best way to explain how to document your systems on paper is to show you. Systems have many benefits. Finance and accounting.

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3 Tech Tools to Improve Your Organization’s Efficiency

Office Dynamics

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems.

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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

This forms a hierarchy that contains all its project management solutions and tools that are easy to understand. For instance, Trello has power-ups for features already included in ClickUp, such as a calendar view and document editor. The primary building blocks of ClickUp are workspaces, spaces, and lists.