Customer Service Discount Gifts Survey 
Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
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Service Untitled
NOVEMBER 10, 2011
According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. What are some of the incentives businesses offer to maximize a customer’s buying experience? Luckily 49 percent say they are going to spend the same amount.
Eco-Office Gals
JANUARY 14, 2013
For a while now, they have been offering a 10-cent discount to customers who brought in their own (reusable) cups for refills. On top of that, 7 of the 10 people surveyed believed that Starbucks was onto something smart when they came up with the concept. Related posts: Green Gift Giving: Great Eco-Office Gift Ideas.
Service Untitled
FEBRUARY 15, 2011
At one time only large organizations could afford the expense of customer surveys. Third party companies would construct and conduct the questionnaire, send them out to customers and clients, and tally up the results. Unfortunately, by the time the results came back, the product or the service was outdated.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.
Service Untitled
OCTOBER 15, 2010
Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. If I did, I would be entitled to an immediate 20% discount off of my first purchase.
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