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44 Ways to Kick-Start Your New Year

Success

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Call one of your children on the phone. Haziq , via Twitter. Attend training. Cut up credit cards. Think about it. Spend an hour with your spouse. Take a nap.

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Best Business Technology for Small Businesses & Their Owners (28 ideas from them to you!)

Stephanie LH Calahan

" That is what I heard from her as we were talking on the phone.              Peter Coombs FRONTLINE Training & Consulting. I use both TweetDeck (on desktop, laptop, and iPad) and MarketMeSuite, as well as Twitter's own interface. Record Your Phone Calls Like A Pro.

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Dymo's CardScan iPhone App Illustrates Several Key Trends

Small Business Labs

Follow us on Twitter Emergent Research EMERGENT RESEARCH is focused on better understanding the small business sector of the US and global economy. To add to the usefulness of mobile devices the recent release of the device that allows you to swipe credit cards will really take small businesses to the next level.

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How not to act when customer service fails miserably

Service Untitled

Customer service representative Mark who answered the phone at tech support was instructed by the customer not to put him on hold or even transfer him to another representative for fear of being disconnected again. Too many companies don’t put the time or effort into proper training.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes.

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. What do you do to reward your volunteers?

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Save Time Doing Simple Things that ADD UP to Major Time Savers

Stephanie LH Calahan

Be prepared for the Worst - Carry An Extra Key    Keep an extra car key in your wallet, in a compartment intended for pictures or credit cards. The short term training investment will pay off in the long term. If you lock your keys in the car, there is a much better chance you will not be left out in the cold. 

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