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Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Click “read more&# to read the interview. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. This is the final part of the interview with Doria.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders. photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.

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Service Untitled» Blog Archive » Mixing rewards and incentives eat.

Service Untitled

I have noticed similar introductory campaigns for cellphone companies, cable companies, credit card balance transfers, and even local department stores. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card.