article thumbnail

Employee personnel files — what should and shouldn’t be included

BMT Office Administration

Training records. Acknowledgment of receipt of the employee handbook (When the company revises its handbook, provide a new version to all employees and have them sign a new confirmation of receipt and understanding.). Agreements related to the use of a company car or business credit card. Cover letter.

Filing 121
article thumbnail

Employee Files: What to include, what to leave out, and what’s confidential

BMT Office Administration

That’s not even mentioning all the paperwork involved in the onboarding process, such as employee handbooks , contact information, and direct deposit/banking information — just to name a few. They help maintain a safe workplace Does your organization require mandatory OSHA training?

Filing 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The “WOW” of customer service

Service Untitled

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. His thoughts are organized; he has been well-trained, but more than that he has practiced with his teachers and rehearsed with his peers.

article thumbnail

Save Time Doing Simple Things that ADD UP to Major Time Savers

Stephanie LH Calahan

Work With Stephanie « Handbook for Life: 52 Tips for Happiness and Productivity | Main | Tips to Go Almost Paperless » Save Time Doing Simple Things that ADD UP to Major Time Savers There are a number of simple things that you can tweak to give you loads of extra time in your day, week, month and even year. 

UPS 100
article thumbnail

106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting 8. When your credit card statement comes in, and after you have paid the bill, place the statement along with your month-end bank statement in the file folder. It is so easy to get caught up in the spin of the world. You AND your family need a family binder.

AT&T 100