Service Untitled

SEPTEMBER 16, 2013

Customer service representative Mark who answered the phone at tech support was instructed by the customer not to put him on hold or even transfer him to another representative for fear of being disconnected again. The fast paced world of Twitter, Facebook, and Yelp combined.

Customer Service 40

Customer Service Credit Card Social Media Agencies 40

Virtual Moxie

NOVEMBER 16, 2009

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. I dare say that if I had swiedenh@thehospitaldomain.com and I had to verbally share that over the phone, it would take several tries before the other person would actually have it.

Email 100

Email Credit Card 2009 UPS 100

Service Untitled

JUNE 25, 2012

Customer service has always been a top priority for American Express as compared to the endless prompts and procedures of other credit card companies. It’s interesting to note that more credit card companies have recently been reaching out to the public stating that real people are now readily available when a customer calls.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Eat Your Career

OCTOBER 23, 2013

In theory, electronic tools are always in your pocket or just a click away—whether on your phone, tablet, or laptop. Things I had input on my phone wouldn’t show up on my computer and vice versa. I use Gmail and my phone for managing contact information including email addresses, phone numbers and physical/mailing addresses.

Management 100

Management Basecamp Calendars Phones 100

Stephanie LH Calahan

APRIL 27, 2011

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    Have processes in place for effective follow up no matter if the prospective customer contacts you via in person, phone, email, sweepstakes signup, web form, or social networking. 

Credit Card 100

Credit Card Forms AT&T Purchasing 100

The Small Business Blog

NOVEMBER 9, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business.

2009 100

2009 UPS 2007 2008 100

LEADERASSISTANT.COM

JULY 17, 2022

Uh, you know, also the fact that I like know all of his credit card information and his personal information, and, you know, he can’t fire me ’cause-. Sona ( 26:04 ): His house is mine, his car’s mine, his phone’s mine. So I think that that’s a big part of it. Jeremy ( 25:53 ): The stickiness.

AT&T 124

AT&T Interviewing Gifts Confidence 124

Stephanie LH Calahan

DECEMBER 10, 2010

Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. You don't need to know every time someone has added you as a friend on Facebook or has invited you to join an online group. " In some cases, it's 'Get the phone number."

AT&T 100

AT&T Calendars Social Media Stress 100

Men With Pens

APRIL 13, 2010

I get snail mail from credit card companies who could not possibly have my new mailing address unless they scammed it off some list. It’s like saying, “Hey, so, sorry we stole your information without your knowledge from Facebook, but we’ll make it up to you by offering you 0% APR on a credit card!

2010 40

2010 Legal AT&T Email 40

Men With Pens

MARCH 9, 2010

The last time I needed the phone number, I looked online. It might be as simple as a Facebook fan page, a Google Places page, a simple blog (a la tumblr), a Twitter account (some businesses have had success with this), or a (forgive me) Yellow Pages profile page. Because I don’t have a US address on my credit card.

2010 40

2010 AT&T Email Google 40