Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

Customer Service 40

Customer Service Credit Card Policies AT&T 40

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

The Small Business Blog

NOVEMBER 30, 2009

Business owners increasingly upset over credit card transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same. The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. Plenty of Indianapolis-area companies are for sale.

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

NOVEMBER 2, 2009

Small business credit cards flourish as loans disappear : Want a loan for your business? That’s about all banks are going to offer — and the terms are much less favorable than traditional lines of credit. has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII).

2009 100

2009 UPS 2007 2008 100

Success

SEPTEMBER 6, 2021

Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Spoiler alert: my first e-commerce business was a failure—uh, I mean, a great learning experience. Or a service?

Social Media 289

Social Media Email Google Interviewing 289