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Customers Rock!
JANUARY 18, 2010
2010 may just be the year that companies start to focus on their customers and serving them well. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way. Brands are using a focus on customers as a competitive differentiator in their advertisements. What do you think?
Customers Rock!
SEPTEMBER 6, 2011
Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? I recently exchanged Facebook messages with Deb Robison , a smart marketing and social media gal. She wanted to share a customer service story with me and get my take on it. Look in the mirror.
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Practically Perfect PA
NOVEMBER 25, 2014
Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number. In fact, I found out the other day that half the Fortune 500 companies use GetTaxi’s corporate service. We charge your card when the journeys done & email you a receipt.
Stephanie LH Calahan
APRIL 27, 2011
Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card. In addition, a strong financial process will ensure that you have the ability to know if you are profitable and which services/products to continue or stop. PPS Join us on Facebook!
Service Untitled
AUGUST 30, 2010
Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do?
Success
SEPTEMBER 6, 2021
Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Email strangers to ask if you can set up a five-minute call. In that case, you can put a few hundred dollars into Google/Facebook/Instagram ads to gauge the number of bites you receive.
Men With Pens
MARCH 9, 2010
One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They’re all small business owners. Most people would.
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