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7 Types of Competitive Advantages and How to Develop Yours

Success

Decisions regarding business hours, marketing automation, or ordering and finance all attempt to gain a tactical edge over our competitors. For instance, Peirce College in Philadelphia addressed declining enrollment by offering online courses and more associate-degree level programs. But what are your strategic competitive advantages?

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The 4 Biggest Customer Service Mistakes You Can Easily Avoid

Small Business CEO

We have all heard it said that a service by a particular business, when it exceeds your expectations, is done from the heart. I do not doubt that but it is also my belief that customer service is the heart of any business, no matter its size. Have you ever called the customer service department of any company?

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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

Breaking Money Silence®: How to Shatter Money Taboos, Talk More Openly about Finances, and Live a Richer Life is Kathleen’s fifth book.

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What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps.

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What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps.

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Top 10 Small Business Trends for 2015

Small Business Labs

Already in use by Apple and other major retailers, Beacons are being used for applications such as in-store customer service notifications, special upgrade offers and personalized marketing messages. The major positive is, of course, lower energy bills.    3. But there is a negative side to declining oil prices.

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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

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