Success

AUGUST 16, 2021

You will easily integrate the platform with your business social media pages, too. And the payment platform supports all major credit cards and PayPal. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package.

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Service Untitled

SEPTEMBER 16, 2013

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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Customers Rock!

SEPTEMBER 6, 2011

I recently exchanged Facebook messages with Deb Robison , a smart marketing and social media gal. She wanted to share a customer service story with me and get my take on it. Of course, the three big guys sent me order acknowledgment and tracking info all through the process. That was two days ago.

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Service Untitled

MAY 6, 2014

If 60% of customers tell their friends of a bad experience, 31% share their experiences on Facebook and other social media, and 20% write reviews, we definitely need a positive service recovery when our most sophisticated technology fails to remedy a customer’s displeasure.

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Make or Break Moments

SEPTEMBER 3, 2010

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh. Of course, I’ll continue to take my daughter to Claire’s but I will think twice before spending more than $40.

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Service Untitled

NOVEMBER 8, 2013

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?

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The Small Business Blog

JANUARY 11, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? An unexpected problem which requires your immediate attention and of course money could arise at any time so you won’t be able to put in practice these tips.

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