The Small Business Blog

JUNE 20, 2010

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Offer deep discounts to show them that you are genuinely there to help them succeed.

2007 100

2007 2008 2006 2009 100

Practically Perfect PA

NOVEMBER 25, 2014

Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number. In fact, I found out the other day that half the Fortune 500 companies use GetTaxi’s corporate service. We charge your card when the journeys done & email you a receipt.

Travel 100

Travel Credit Card 2014 Customer Service 100

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Making infinite copies of your product without additional costs. Email strangers to ask if you can set up a five-minute call. Don’t let this oversight cost you like it did me.

Social Media 288

Social Media Email Google Interviewing 288

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Save Gmail attachments to Dropbox: Every time a VA forwarded an email labeled “QUOTES” with a file attached, IFTTT automatically saved the file in a designated Dropbox folder.

Dropbox 40

Dropbox Filing Google Docs Google 40

The Small Business Blog

APRIL 8, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? The overall set-up cost could be from five to ten thousand pounds. Build your own network!

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

APRIL 29, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? The overall cost will vary from £3,000 to £9,000. You ask a question, I answer!

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

APRIL 1, 2008

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? This will need to be designed, printed and distributed – all of which costs money.

2008 100

2008 UPS 2007 2009 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Rather than reaching out to potential customers through social media, they favor a mass media approach — banner ads, pop-ups, and email lists.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

The Small Business Blog

NOVEMBER 17, 2009

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? A lot of services now can be provided by outsourcing companies nowadays. Build your own network!

Suppliers 100

Suppliers 2009 2007 2008 100

The Small Business Blog

NOVEMBER 1, 2007

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Discount Soy Candles Said on July 7th, 2008 at 1:37 pm Very interesting points.

2007 100

2007 2008 2009 2006 100

Men With Pens

JUNE 27, 2010

It only takes a few seconds to curse under your breath and fix the little ones, sure, but those wasted moments add up to big costs over the year. And you might make a big mistake one day that costs you a lot, like deleting a critical file by accident. Your positive outlook, your attitude, and your customer service takes a hit.

2010 40

2010 AT&T Health Stress 40

Service Untitled

APRIL 7, 2010

Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Do toll-free numbers help customer service?

Customer Service 40

Customer Service Travel Policies AT&T 40

Men With Pens

FEBRUARY 21, 2010

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. How to Cut Your Losses and Move On – Sunk Costs Reply Ben Bush ( @benbush ) February 22, 2010 at 7:33 am I know what mean about reading over long-forgotten posts.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

JANUARY 10, 2010

Listening to Experts is Expensive When new business owners believe faulty information they find on the web, it costs them a great deal. Like I told someone last week: “If you don’t know the first thing about automobiles, a tuneup might cost you $2500.&# But why would they doubt you? Nothing good would have come from it.

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 9, 2010

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They emailed me “You’ll have to buy from Amazon&#.

2010 40

2010 AT&T Email Google 40

Men With Pens

MARCH 14, 2010

Those screw-ups cost you money. Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. It’s better to hire a consultant. The woman has five degrees, for pete’s sake!).

2010 40

2010 AT&T Expenses Social Media 40