Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 27, 2009

© Copyright Patricia Robb 2010 27 April, 2009 New Hire Overload I remember starting a new job at a law firm and on my first day I was handed a 3-inch white binder and told to read it. The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New

Time Zones 100

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Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 11, 2009

© Copyright Patricia Robb 2010 11 July, 2009 The importance of having someone to talk to Recently, I met with a former colleague for an inpromptu lunch. Having the opportunity to hash it out with another assistant is a great resource. Lets enjoy our day together.© We can all help each other. 411 Look Up 411.ca

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

PowerPoint 100

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Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. This is a must-have resource. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? It works better if you have a whole pool of resources with different strengths to call upon. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© I like to work with fixed dates. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door. I used to work with someone who was an assistant in the Human Resources Department of a major law firm and has now become the Director of Human Resources in that same firm. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. (New Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

© Copyright Patricia Robb 2010 7 September, 2009 We live in an Acronym Happy World. Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. Lets enjoy our day together.©

Time Zones 100

Time Zones ASAP IAAP International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© Well that didnt take long. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© I am remiss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 9, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself? Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© I hate waiting! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. (New Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Agenda 100

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Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 23, 2009

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© I have never been a fan of colour coding, until recently.

Time Zones 100

Time Zones IAAP Staples Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. Never underestimate what you can learn from other assistants. Learning from each other is a necessity. (New Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! What I learned very quickly was that I had to finish one room at a time. Lets enjoy our day together.© 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 18, 2008

© Copyright Patricia Robb 2010 18 October, 2008 Guest Blog: Networking Like a Pro This is a guest post from JEM over at [link]. One thing Ive learned over the years is that an arsenal of compelling stories and anecdotes related to my career can be extremely useful. Lets enjoy our day together.© 23, 1 p.m. (New

Networking 100

Networking Time Zones IAAP International 100

Laughing all the Way to Work

MARCH 1, 2009

© Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog. (New Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Lets enjoy our day together.© 411 Look Up 411.ca

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. (New Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

2007 100

2007 Time Zones IAAP Meeting Minutes 100