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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human!

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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High Performers Versus Low Performers - 7 Ways to Tell the Difference

Stephanie LH Calahan

Productive & Organized Home Contribute to P&O! If you are a manager who struggles in this area, or if you just want more options for talking about good versus bad performance, try looking at performance through the lens of how employee behaviors contribute to the achievement of team, office, and organization goals.

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Good Business: A Reputation of Integrity

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize. Ask for opinions and feedback from both customers and team members and your company will continue to grow.

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New in Google Docs: Spreadsheets Form Summary

Denise Aday

Keep in mind that this form is less than one year old and that I don’t require answers to all of my questions, but here are some examples: Copyright 2009 Aday VA Solutions. There are many other ways to use these easy spreadsheet forms: customer satisfaction surveys, quick opinion polls (post the results to your blog!),

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5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. For speech and presentation skills, there are quite a number of individuals in organizations like Toastmasters and the Rotary club that are looking to increase their teaching and leadership skills. How to be successful and eco-friendly. Thanks for the list!

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What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

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