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Your three-step blast-away to avoid freelancer burnout | Men With Pens

Men With Pens

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. I deleted well over fifty feeds and email newsletters and ended up with just six. They have to stay on top of everything. Go on a wild rampage.

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How to please your client every single time | Men With Pens

Men With Pens

Sometimes we’d forget to ask a question and have to send a new email to confirm a detail – that wastes time. Do you simply direct them to the link on your site or do you email the questionnaire to them? I also suggest trying to see if they will let you ask the same questions to whoever handles their customer service.

2010 40
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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. Would you search online for Anne Potter before writing her an email? People are seriously fed up with lousy customer service. They emailed me “You’ll have to buy from Amazon&#.

2010 40
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Should You Go Back to School? | Men With Pens

Men With Pens

But clients for my content marketing services? Customer Service Tips (2) Reply Jeff April 7, 2010 at 6:52 am I have learnt a lot more in my year out in the real world than I ever did at university! I have a few small business people that I have met networking. Hmmmmmmm Go on guys, you’re the experts, tell me how to do it

2010 40
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Why Freelancers Need a Consultant | Men With Pens

Men With Pens

Kelly Erickson of Maximum Customer Service (www.maximumcustomerservice.com) does these kick-ass web audit reports on customer experience and works with me now when we create our drive-by critiques. The woman has five degrees, for pete’s sake!). Start at the start Reply Go ahead. Leave a Comment! Click here to cancel reply.

2010 40
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Sleep your way to the top | Men With Pens

Men With Pens

Your positive outlook, your attitude, and your customer service takes a hit. Things I didn’t get done that day, emails I meant to send, bills I haven’t paid, posts I haven’t written, product launch process – they all keep me awake in the wee small hours. Reply Go ahead. Leave a Comment!

2010 40
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Why You Should Travel Back Through Time | Men With Pens

Men With Pens

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. We respect your email privacy Well never rent, sell, or otherwise share information we collect, because thatd be a violation of everything we believe in. "I

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