Step It Up VA Coaching

OCTOBER 25, 2012

” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” Simply beginning an email with the content is disrespectful and makes it appear that you are too busy to include a proper greeting; thus, too busy for them. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Office Dynamics

APRIL 30, 2015

and we brought back the April Blog-a-Thon for the Administrative Professional where we gathered here each weekday with a new content post and shared a place for administrative professionals to comment, question and discuss their careers. We’ll be here with content and we encourage you to visit and join in the discussion.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Stephanie LH Calahan

MARCH 25, 2011

Thanks to Peter Coombs of FRONTLINE Training & Consulting. I make sure that I send an email to the contacts I met and set up coffee meetings to make a better connection with the ones that I am most interested in pursuing further. Next I import them into IContact and send them a nice to meet you eMail. The business cards?

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

AUGUST 13, 2010

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. .© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. (for

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

APRIL 17, 2010

© Copyright Patricia Robb 2010 17 April, 2010 Keeping focussed in a busy environment There are so many distractions in the office -- the telephone, your co-workers, email and your boss! Lets enjoy our day together.© How can you keep focussed when there is just so much going on? Having a to-do list can be a life saver.

Environment 100

Environment Time Zones IAAP International 100

Professional Assistant Blog

OCTOBER 13, 2008

The more difficult macros are the ones that are programming code related and require knowledge of Visual Basic (you can find some books here) , which unfortunately, I have no training in. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

Microsoft Word 100

Microsoft Word 2008 Keyboards 2007 100

Laughing all the Way to Work

APRIL 5, 2010

If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. Depending on the importance of the impromptu meeting, it may need to be changed to another timeslot to accommodate his or her calendar. Usually when I point out the conflict to my boss, he is more than willing to make the change.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). 23, 1 p.m. (for

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 31, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 22, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Service Untitled

JUNE 30, 2010

The plan includes teaching employees how to deal with customer support on a different and much larger scale, how to talk to people, create content and answer questions. Remember train, train, train. Employees need to be trained in handling customers and how to address them.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. It is important to build relationships with those we work with, but what about assistants we dont work with?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 31, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If outside the city, make travel arrangements: are flights required, train or will he or she be driving. If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Provide a contact number. (for

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Hello - I have a question for you.Would you advise getting into the Administrative Assistant profession to the younger generation in this day and age?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 1, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word??

Time Zones 100

Time Zones IAAP Meeting Minutes International 100