article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. After making a purchase from its site, reward program members are requested to leave a review. It requires employees trained to be confident. They can tinker and figure it out themselves or call customer service.

article thumbnail

How to Use Videos for Building Your Business and Brand – An Ideas Checklist

Andrea Kalli

How confident are you in your video content marketing strategy? Do videos for each of your FAQ questions – You do have an FAQ page on your website, right? Create video products, webinars, and tutorials for your clients to purchase, or to put into your membership site. A Quick Guide to Video Marketing for Small Business.

Promotion 124
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Crucial Secret to Great Marketing | Men With Pens

Men With Pens

We’re not confident enough. We’re not confident in our writing, in our own products, and in our own value. The Secret Marketing Skill that Packs a Punch That’s the secret – confidence. When I see good marketing, I see confidence. So how do you get the confidence to market well? They’ll love you for it.

article thumbnail

Work More Earn Less Doesn't Pay | Men With Pens

Men With Pens

It’s backbreaking work, and when they first purchased it, the place was also not making much money. But having the self-esteem, confidence, and finding the balance is hard. Mary – But having the self-esteem, confidence, and finding the balance is hard. One fought it all the way, one was in favor.)

article thumbnail

Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

Betrayal is the breaking or violation of a presumptive social contract, trust, or confidence, says Wikipedia. I do not want people to pay to read my inspirations on my blog but I would like them to purchase my book, Big difference. I’ve purchased ebooks and I’ve joined a paid forum. Cathy´s last blog.

2009 40
article thumbnail

Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

The guy writes with confidence and authority. I guess it depends on the circumstances and size/importance of the purchase. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Liking the author doesn’t factor into that first purchase anywhere.

2010 40
article thumbnail

Emotional Benefits: Are You Using Them Enough? | Men With Pens

Men With Pens

Or with as much confidence. People buy with emotions and then later rationalize a purchase with logic, no matter what you are selling… school to a teen, a car to a grandma, a $5,000 copywriting course to a kid sitting in his underwear in his mom’s basement. Kind of sad.

2010 40