Remove Confidence Remove FAQ Remove Forms Remove Social Media
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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Social listening at its simplest means paying attention to your social media pages. Similar to customer feedback forms, it also allows you to learn about your clients’ unmet needs.

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Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

Betrayal is the breaking or violation of a presumptive social contract, trust, or confidence, says Wikipedia. I suppose the issue is not how to charge for content, but how to attract readers that are willing to become customers in some form or fashion. Wordsmithing is an art form. Nathan Hangen´s last blog.

2009 40
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Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

The guy writes with confidence and authority. Every business owner should put all his energy into social media and making sure people like him. He buys courses in how to use social media because he thinks clients must like him. But trust comes in many forms, both short- and long term. Our guy isn’t alone.

2010 40
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Are you resting on your thought leader laurels? | Men With Pens

Men With Pens

We like authority and people who have conviction, who stand up and speak their mind with confidence. Staying Focused- Stand Out with Social Media Reply Nathan Hangen - Digital Emperor ( @nhangen ) July 26, 2010 at 10:01 am Interesting post. We pay attention to these people, too. Do we do anything about them?

2010 40
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An iPhone App In 30 Days – The Challenge

Brilliantly Better

Sometimes I even had the feeling that the source code on the editor was forming a twisted and evil smiley. I also added a Help and FAQ section. Ok, Bianca is having a “BAD_EXC”, time to start debugging. Oh, and the infamous “Message sent to deallocated instance ”. You kidding me? Enough with whining, let’s start this. Loads of bugs.

2010 40
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Six Ways to Get More Juice from Your Freelancer | Men With Pens

Men With Pens

The fine line between great work and exceptional work often lies in the execution and feeling confident and relaxed. Failure to pay as agreed is a particularly bad form of feedback, but I’ve often seen clients use it that way. Use social media. Let freelancers do their job. 6) Thank them.

2010 40
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Three Ways to Start a Revolution | Men With Pens

Men With Pens

Alasdair McGregor: how to write non-fiction well Reply poch January 4, 2010 at 6:23 am This post reminded me of a wise advice from a site: Anticipate and watch social media trends. Poch – What’s funny is that I’ve never watched any social media trends at all. Maybe that’s a social media trend in itself…?)

2010 40