Communication Skills That Have Impact…Choose The Right Medium
Office Dynamics
MAY 27, 2014
Does it make any difference whether you IM or phone someone? For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. What information am I sending? Goal/Motive.
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