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The Customer Isn’t Always Right But How Do You Know Where to Draw the Line?

Success

She also offered to rework the demo exactly as the client wished, but nothing short of a full refund would do. I mentioned that I was confident I had fully performed the contract and was still offering to rework things to make her happy. Confidence kept Lynch from refunding a penny, and she wasn’t sorry to lose the difficult client.

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How to Use Video Marketing on LinkedIn to Help Land Your Next Clients

Success

Video is central to how we connect and learn in the world of virtual work. When making videos, it can be helpful to outline your key talking points ahead of time so you come across as professional and confident. It can also be a powerful way to promote yourself and your business to attract a consistent stream of ideal clients.

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Black History Month Interview Series: Kyala Johnson

Executive Leadership Support Blog

Her executives range between Presidents and Sales and Marketing leaders, which has given her the opportunity to learn and know the business at different levels and perspectives. Inspiring others to be confident and walk in their confidence is what I love about my role. What are you most proud of in your career?

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Attitude Self-Assessment Test

Ian's Messy Desk

I am confident in myself and my abilities. You are confident about yourself and your abilities. You are generally confident about yourself and your abilities. You have little or no confidence in your abilities. Zen to Done Productivity eBook Increase your AdSense Earnings Thesis Demo Site — See the Thesis Theme in action!

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Overcome Fear of Public Speaking

Ian's Messy Desk

You’re not going to eliminate the fear factor, but you can learn to get past the fear. If you really want your confidence to sky rocket, be totally and thoroughly prepared. The more prepared you are to give a talk, the more confident you become. You can’t buy confidence on eBay. Get out there and speak.

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How to Say 'No' at Work

Ian's Messy Desk

It’s important to learn how and when to say no. Heather, came close to burnout, working long hours and weekends, until she learned how to make a priority of what she had to, should and even wanted to do. Once you establish a pattern, co-workers will learn to respect that time and not disturb you.

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How to Build Self Esteem

Ian's Messy Desk

Under the strengths’ heading, list: Mental strengths Physical strengths Interpersonal Skills Character traits Categories of knowledge Learned skills Now, under each of the successes’ find three of each type of strength that you used or developed in achieving each success. Find ways to express yourself through your strengths.