The Small Business Blog
JULY 26, 2017
Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Recruit the best staff and build their confidence. Help and encourage your staff to be experts in the hotel’s services and customer services. Here’s how to do it….
Service Untitled
JULY 31, 2013
Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Once employees have the same vision and want to help improve the experience by sharing, they become more confident and empowered to put their best foot forward when faced with unique situations.
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Service Untitled
SEPTEMBER 26, 2011
Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.
Allwork
JUNE 29, 2023
By demonstrating professionalism and competence, you instill confidence in your members right from the start. By creating outstanding customer experiences and fostering a sense of community and collaboration within your coworking space, you empower your members to confidently refer their contacts.
Success
SEPTEMBER 6, 2021
Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? But you can’t be confident in your choice until you get out there and test your idea. As an achiever, you probably have great confidence in your abilities. Physical or digital products?
Service Untitled
JULY 17, 2013
For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?
Service Untitled
SEPTEMBER 17, 2012
Offer reward programs for loyal customers. Businesses can offer special preview days, exclusive discounts, or prizes appropriate to the product or service offered. Reward key employees and staff who have gone above and beyond for their customers. Provide genuinely useful information to your buyers and clients.
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