Customers Rock!

OCTOBER 18, 2011

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. The rise of social media has changed customer service beyond recognition. But are companies getting it? Here is some food for thought from Harry.

Social Media 100

Social Media Customer Service Policies Twitter 100

Small Business Labs

MAY 21, 2013

They are described by  Twitter  as "ordinary Tweets purchased by advertisers who want to reach a wider group of users or to spark engagement from their existing followers." " Promoted Tweets have been around for a couple of years, but Twitter limited the number of companies allowed to use them.

Twitter 100

Twitter Promotion Social Media Google 100

Small Business Labs

MAY 20, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Only 22% of small businesses who use social media believe it has been profitable. 

Social Media 100

Social Media 2010 Retirement Twitter 100

Workplace Insight

OCTOBER 16, 2023

This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. It might be worth considering these policies as avenues for enhancing internal processes too.

Social Media 105

Social Media Assertiveness Gossip Policies 105

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They Twitter. Facebook announced this week is has 500 million users. They comment on blogs. Thats just reality.

Social Media 100

Social Media Facebook Twitter Legal 100

Small Business Labs

MAY 19, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

Social Media 100

Social Media 2010 Retirement 2020 100

Allwork

DECEMBER 10, 2023

The company hired four agencies and five consultants in its first two years. Some of the top companies in America plan to assign an increasing number of projects to freelance workers. But ultimately, every company will hire freelancers or lose their edge, predicts interim Cameo CMO Greg Caplan. Who hires freelancers?

Management 300

Management 2020 Agencies Project Management 300

Small Business CEO

OCTOBER 23, 2013

Since social media hit the front page almost a decade ago many employers have debated allowing employees’ full social media access. Nowadays many companies even have social media policies governing the ways that an employee can access social media in the work environment and whether they can at all.

Social Media 40

Social Media Policies AT&T Legal 40

Small Business Labs

JUNE 21, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. creating revolution in the social market as days are rolling on.

Twitter 100

Twitter Social Media 2010 Retirement 100

Small Business CEO

DECEMBER 21, 2009

Social media websites grew at exponential rates in 2009. According to a report where Twitter grew at a staggering rate of more than 1000%, Facebook also achieved a growth rate of 228%. 2009 was also a year when most businesses joined social media websites like Twitter and Facebook to promote their brand.

Social Media 40

Social Media 2010 Policies Twitter 40

Service Untitled

NOVEMBER 17, 2010

Businesses work social media to help make them successful, but it is wise not to just rush in and set up Facebook and Twitter accounts without having a viable plan. Social media is vulnerable to circumstances, content, and interpretation. So how should a business prepare for Facebook or Twitter?

Social Media 40

Social Media Customer Service Facebook Twitter 40

Small Business Labs

AUGUST 23, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Sharespost is also a good source of information on private company valuation. 

2010 100

2010 Retirement 2020 Twitter 100

The Marq

OCTOBER 26, 2009

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. He, like many others, said he didnt understand the purpose of microblogging in sites like Facebook and Twitter.

Social Media 40

Social Media 2009 Twitter Phones 40

Small Business Labs

JUNE 30, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   They recently surveyed  400 local companies in these two states. 

2010 100

2010 Retirement 2020 2005 100

Recruit CRM

OCTOBER 11, 2020

Although everybody has called it as the new normal , the recruitment companies needs to pace up its market after the end of the pandemic. Social distancing, working from home, self-isolation are the new trends but it's not long when all of these are going to serve as new norms. If yes, then you need to think of new policies towards it.

Skills 52

Skills Social Media Negotiating Networking 52

Small Business Labs

AUGUST 23, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Sharespost is also a good source of information on private company valuation. 

2010 100

2010 Retirement 2020 Twitter 100

Recruit CRM

OCTOBER 11, 2020

Although everybody has called it as the new normal , the recruitment companies needs to pace up its market after the end of the pandemic. Social distancing, working from home, self-isolation are the new trends but it's not long when all of these are going to serve as new norms. If yes, then you need to think of new policies towards it.

Skills 52

Skills Social Media Negotiating Networking 52

Small Business Labs

OCTOBER 19, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. unemployment will remain high.  

2010 100

2010 Retirement 2020 Finance 100

Recruit CRM

JUNE 17, 2021

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

Social Media 52

Social Media Skills Salary International 52

Small Business Labs

JULY 12, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Social media sites are also inexpensive to create and use. 

Social Media 100

Social Media 2010 Facebook Retirement 100

Eco-Office Gals

DECEMBER 7, 2012

But for the business entity committed to running an environmentally responsible office, adopting eco-friendly practices and policies is a serious undertaking, and one that can be spread to all areas of operation. And you can use social media to your advantage, as well. Thou shalt operate in a responsible and sustainable manner.

Promotion 100

Promotion Carbon Footprint Social Media 2013 100

Practically Perfect PA

JULY 2, 2015

We expand productivity and are brand ambassadors for our bosses, company and profession. Social Media Savvy – the best Assistants are all comfortable with Social Media Platforms. Evaluating Information to Determine Compliance with Standards – for e.g. Gifts and Entertainment Policy.

Social Media 100

Social Media Fax Skills Suppliers 100

blogs.sitepoint.com

OCTOBER 29, 2010

While this makes sense, it doesn’t mean you should ignore behind-the-scenes business administration tasks, such as setting policies. Policies that outline how you run various elements of your business, and why you do it that way, set boundaries and create a foundation for the business. When will you answer calls and return calls?

Policies 40

Policies Social Media AT&T Twitter 40

Small Business Labs

JULY 13, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels.

Facebook 100

Facebook Social Media 2010 Retirement 100

On The Job

FEBRUARY 8, 2011

The NLRB has reached a settlement with an ambulance company that fired an employee after she posted snippy comments about her boss on Facebook from her home computer. Under the agreement, the company now has to revamp its policies so that they don't infringe on a worker's rights.

Facebook 100

Facebook Assertiveness Social Media Twitter 100

Small Business Labs

JUNE 22, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   They are fluent in social media.  "  3. 

Social Media 100

Social Media 2010 Retirement 2020 100

Small Business Labs

AUGUST 4, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. When done correctly, social media can be very profitable.

Networking 100

Networking Email Social Media 2010 100

Customers Rock!

APRIL 14, 2010

We had a great discussion around listening to customers, gathering social media feedback and turning it into action inside of a company, and of course we talked about the NetPromoter score and how to use it strategically. You should know what your customers are experiencing every time they interact with your company.

Social Media 100

Social Media 2007 2008 2009 100

Small Business Labs

SEPTEMBER 13, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

Social Media 100

Social Media 2010 Retirement 2020 100

Small Business Labs

MAY 5, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

Facebook 100

Facebook Social Media 2010 Retirement 100

Small Business Labs

AUGUST 24, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Like many of the new social magazine creators, Flipboard is an iPad application. 

2010 100

2010 Social Media Retirement Networking 100

Small Business Labs

AUGUST 12, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. you think so?

2010 100

2010 Social Media Retirement 2020 100

Small Business Labs

SEPTEMBER 8, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. and burger giant McDonald's Corp.

2010 100

2010 Retirement 2020 International 100

Loosely Speaking

JANUARY 13, 2009

As a result, clients in many industries are seeking VAs with proven expertise to manage their social media presence. This phenomenal growth of a new medium has me asking some questions: Just because you use social media, does that qualify you to charge other people to let you handle their social networking activities?

Networking 100

Networking Social Media 2009 Twitter 100

Small Business Labs

SEPTEMBER 24, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Shapeways is a 3D printing services company and retailer.    The U.S.

2010 100

2010 Retirement 2020 2005 100

Small Business Labs

MAY 18, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

2010 100

2010 Social Media Retirement 2020 100

Small Business Labs

MAY 3, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   It is also becoming attractive to companies to offer social shopping services. 

2010 100

2010 Social Media Retirement Networking 100