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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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How My Experience as a Black Entrepreneur Shaped My Views on Building Financial Freedom

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Unfortunately, the entire experience was spoiled by an incident at a popular breakfast restaurant. When I returned to my office in Atlanta, I shared the nerve-wracking experience with my manager, one of the few Black directors in the company. Shortly after being seated, I was greeted by my server. What brings you to town?”

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Sticks and stones will break my bones.but names will never hurt me

Laughing all the Way to Work

I dont mind being referred to as someones assistant. My current boss always refers to me as his colleague, both to those within our company and to external contacts when referring them to me. I tend to use the term boss when I refer to my employer. My all-time favourite however is colleague. 411 Look Up 411.ca

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Are you worried about job security?

Laughing all the Way to Work

Big companies are going down the tubes, people are losing their jobs and all of us are wondering what the future holds for us and is there hope that we will keep our job? Networking within your own company is a great way to keep your current job or secure a future one. If you do have to leave, dont forget to ask for a reference letter.

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We live in an Acronym Happy World.

Laughing all the Way to Work

Coming from a legal background, we were always taught if you are using an acronym or initialism in writing, on the first use you should spell it out and then put the acronym in brackets, which makes a lot of sense and saves a lot of head scratching and searching the document to figure out what the person is referring to. 411 Look Up 411.ca

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Monty Python Officeland

Laughing all the Way to Work

With references like these how can I lose? Can versus Could Capitalization of hyphenated words Capitalization of names Commas in a series Company name Complement vs compliment Confusing words: lunch/luncheon; company/accompany Contractions Currently vs presently Data: singular or plural? 411 Look Up 411.ca

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Morgan Chase & Co. Lynn has worked at HPTI for 8 ½ years and was thrilled to be recognized at this level.

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