Laughing all the Way to Work

SEPTEMBER 21, 2007

With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting. Jane Watson of J. Who are you?

Etiquette 100

Etiquette Filing Email 2005 100

Allwork

SEPTEMBER 27, 2023

In a recent Korn Ferry report, it gave the example of an employee who made the decision to turn off her camera during online team meetings — despite active participation — and how that was seen as a lack of engagement by her boss. Establishing the ground rules for call culture, including typical etiquette and protocols, can help.

Promotion 289

Promotion Environment Collaborate Ergonomics 289

Recruit CRM

FEBRUARY 26, 2022

Great company culture is the secret to a steady and successful business. In terms of candidate experience, work culture significantly affects candidates as 46% of job seekers cite company culture as very important when applying to a company. Read more: A recruiter's etiquette guide to remote hiring.

Etiquette 77

Etiquette Agencies Social Media Equipment 77

Office Dynamics

JUNE 27, 2012

The results led to our first “ Email etiquette ” story. In an organization that is a multicultural company, it’s easy to get surnames and first names mixed up. The “oops” factor: Also consider whether you really need to include meeting minutes or status reports with your email. Henry,” “Scott,” or “Boris”).

Etiquette 100

Etiquette Filing Email Calendars 100

Musings of a High-Level Executive Assistant

AUGUST 15, 2012

My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). While the comments she made had some validity, I feel that I should go by each company's specific culture.

Etiquette 40

Etiquette Agenda Promotion Yahoo 40

Allwork

NOVEMBER 6, 2023

So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. It’s got to be. Is it worth the commute?

AT&T 239

AT&T Environment Travel Restaurants 239

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The lady that disapproved used to work for a very corporate company and happened to be my boss because she was the CEO's assistant. The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. It’s sort of a neat role too because the company has no other support roles in the US. I jumped around 4 other jobs and then landed my dream job.

Attire 40

Attire Etiquette Clothes Time Zones 40

Service Untitled

SEPTEMBER 13, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives American consumers report downward trends in customer service satisfaction Cheryl September 13, 2010 Customer Satisfaction , Customer Service No Comments Empathica Inc., Of 11,000 American consumers surveyed, Empathica reported on Friday that 61.7%, a rise up from 55.2%

Customer Service 40

Customer Service Etiquette 2010 2006 40

Recruit CRM

FEBRUARY 19, 2022

70% of candidates do their research before applying to a company. 1 in 3 (32%) job seekers would not apply for a company that lacks diversity. Companies that took the time to develop a positive candidate hiring experience reported a 70% improvement in the quality of hires.

ASAP 77

ASAP Social Media Interviewing Agencies 77

Office Dynamics

OCTOBER 14, 2009

It says, “A company with 100 employees can expect to lose approximately $450,000 a year, or more, because of e-mail blunders, inefficiencies, and misunderstandings, according to The Top 10 E-mail Blunders That Cost Companies Money , a free special report from Creative Communications & Training." No specific action step.

Etiquette 100

Etiquette Training Management 100

Office Dynamics

OCTOBER 14, 2009

It says, “A company with 100 employees can expect to lose approximately $450,000 a year, or more, because of e-mail blunders, inefficiencies, and misunderstandings, according to The Top 10 E-mail Blunders That Cost Companies Money , a free special report from Creative Communications & Training." No specific action step.

Etiquette 100

Etiquette Training Management 100

Worxbee

SEPTEMBER 20, 2021

Many companies seem to book hour-long meetings because it’s a neat slot on a calendar, but often, a lot of side-tracking and daydreaming happens during a full hour (especially when people are sitting at home or in co-working spaces!). Having cameras on is a basic virtual meeting etiquette.

Agenda 52

Agenda Environment Etiquette Goals 52

Laughing all the Way to Work

FEBRUARY 16, 2012

Sometimes when there is a presentation at the meeting or a report is given and there are questions and answers afterwards, I will simply state in the minutes: Discussion and questions ensued following the presentation or There was discussion and questions following the presentation. I would record it as follows: 1. Discussion ensued.

Agenda 100

Agenda Finance Etiquette Legal 100

On The Job

AUGUST 25, 2011

The prevalence of bully bosses is why many don't report they've been bullied, says Bert Alicea , a licensed psychologist and vice president of employee-assistance programs and work/life services at Health Advocate Inc. "A Still, despite more interest from companies in anti-bullying measures, Alicea says he remains concerned. "If

2003 100

2003 Etiquette Training Email 100

Professional Assistant Blog

SEPTEMBER 3, 2008

They ask you to create subtotals for the latest sales report, but want you to only send them the revised spreadsheet showing the subtotal rows. One of my managers wanted me to use our sales tracking software to create the sales report for a particular product. I was able to put the entire report together within a matter of minutes.

2008 100

2008 Cubicle Google Docs 2007 100

BMT Office Administration

OCTOBER 4, 2022

Yet, the COVID-19 pandemic of 2020 threw a wrench into this tried and true system for most companies. Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. companies either already using a hybrid approach or planning to incorporate one in the future.

Filing 52

Filing 2020 Suppliers Social Media 52

Service Untitled

FEBRUARY 21, 2014

If you have ever tuned into the CBS show “Undercover Boss” where owners and corporate executives work undercover to examine their own companies, it is indeed an interesting concept that has aroused some significant awareness and changes in organizations. Look to the problems being reported and document each and every issue.

Customer Service 40

Customer Service Etiquette Training Skills 40

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., Showing a spirit of thankfulness demonstrates a number of ‘positives’ for your company: that you enjoy your work, that you appreciate their business, and that you know your customers are the life-blood of your business. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Tips From T. Marie

AUGUST 19, 2011

This article from 2008 states that Nielsen Mobile of the Nielsen Company reported the average mobile user sends 357 text messages to 204 voice calls (incoming or outgoing). The questions arise, when we begin to think about applying traditional etiquette rules to this progressive style of communication. Can we text an RSVP?

Social Media 100

Social Media Phones Staples Facebook 100

Laughing all the Way to Work

FEBRUARY 16, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Be sure to check your company email policy: Having butterflies flutter across the screen on the opening of the business e-mail may not be the image your company is looking for.

Etiquette 100

Etiquette 2005 Email Filing 100

Professional Assistant Blog

SEPTEMBER 23, 2008

Whether you need help fixing up that company website, proofreading a report that your boss needs right away or even compiling reports that your boss gave you today and is asking for you to complete it yesterday. Hiring a freelancer can have great benefits. Truths of a Shy Writer can help you when you’re in a bind.

2008 100

2008 Google Docs Cubicle 2007 100

Office Dynamics

OCTOBER 3, 2010

By Nancy Fraze, Reporter in the Field. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. One reader to Joan’s blog commented, “Many of these job titles overlapped or depended on the level of the person you reported to as well as the actual duties performed. Career path.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

By Nancy Fraze, Reporter in the Field. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. One reader to Joan’s blog commented, “Many of these job titles overlapped or depended on the level of the person you reported to as well as the actual duties performed. Career path.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Service Untitled

MARCH 31, 2010

75 tolls with one-hundred dollar bills, drivers spitting, and a general lack of respect seemed to rationalize the alleged behaviors of toll collectors reported as defensible because drivers are generally rude and disrespectful. Charges of racial slurs, paying tolls with pennies, paying.75

Customer Service 40

Customer Service Etiquette 2008 2009 40

Service Untitled

APRIL 6, 2010

It’s that positive attitude that shows customers the company cares about them. Employees still should be able to adapt their own personal style and adapt it to the company’s advantage. Don’t get carried away with company terminology the consumer has no idea what it means. Never get angry with a customer.

Customer Service 40

Customer Service Etiquette Phones 2010 40

Service Untitled

OCTOBER 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to overcome negative brand perception Cheryl October 22, 2010 Customer Satisfaction , Customer Service Experience , Specific Companies 1 Comment It’s the elephant in the room when consumers become disenchanted with a company’s brand.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Well, behind every important business person, whether they be the head of a Fortune 500 company, a movie star or even The President of the United States, they all need an assistant to help them manage their responsibilities. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. vs. i.e.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. Jane Watson of J. Who are you?

2008 100

2008 2007 Cubicle Fax 100

Service Untitled

JULY 7, 2010

By helping employees understand spending behaviors and customer reasons for calling, an immediate emotional and loyalty connection can be made when a customer calls to perhaps report a change of address. American Express reports their customer satisfaction statistics are on the rise, and customer satisfaction rates have climbed dramatically.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Laughing all the Way to Work

JULY 12, 2010

Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Morgan Chase & Co. Lynn has worked at HPTI for 8 ½ years and was thrilled to be recognized at this level.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

MARCH 12, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty and Toyota Cheryl March 12, 2010 Behind the Scenes , Customer Service , Specific Companies 2 Comments There have been 8 million Toyota vehicles recalled. Customer loyalty built on company focus I grew up in a very small town where we.

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Service Untitled

OCTOBER 15, 2010

I have noticed similar introductory campaigns for cellphone companies, cable companies, credit card balance transfers, and even local department stores. I think companies need to see the difference based on a consumer’s purchasing power. This isn’t just an isolated case either.

Credit Card 40

Credit Card Customer Service Purchasing Gifts 40

Service Untitled

MARCH 4, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries. In Europe it is not.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Service Untitled

APRIL 19, 2010

The survey companies paid a ridiculously low compensation or offered lotteries, sweepstakes or points to keep us participating. The company has to think about the reason for the survey. As companies survey customers however, it is important to note that customers expect the responses they give to produce observable results.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Laughing all the Way to Work

NOVEMBER 16, 2008

My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. .© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. There is usually a pattern.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100