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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Every stellar assistant must learn to be an excellent gatekeeper for their executive and company.

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We Know We're Rude With Our Phones -- But We Don't Do Anything About It

On The Job

Employees used their phones to do just about everything -- banning them from work would be like asking them to work with both hands tied behind their backs. But the one thing that hasn't changed is that people are still annoying others with their phone use. They still yell into their phones. Work is stressful enough, right?

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Your Etiquette Practice Could be Killing Your Productivity

Stephanie LH Calahan

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

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Cubicle Etiquette 101

Professional Assistant Blog

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you need to talk on the phone, make sure that you keep your voice to a lower volume.

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When Using Your Cell Phone can be Bad Manners

Laughing all the Way to Work

Our technology is moving ahead full speed, but it seems our etiquette is lagging behind. Every time we turn around there's another article on etiquette. Why does all our good etiquette sense go out the window just because we are a cell phone? Remember everyone can hear your phone conversations when you are on a cell.

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7 Ways to Make a Good Impression on the Phone

On The Job

But so does the phone conversation with the women was yelling at her kids every few minutes without turning away from the phone ("I TOLD YOU I'M ON THE PHONE! People are answering the phone with a 'Hey, how ya doin'?' Not the right one, says Bailo, founder and chief executive of Phone Interview Pro. Be prepared.

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Who Called? Use A Phone Call Log!

Professional Assistant Blog

Use A Phone Call Log! By The Professional Assistant on Thursday, October 09, 2008 Filed Under: MS-Excel , Organize , Productivity D o you find that when you receive phone calls or voice mail messages, you cant remember who called, what time they called, who they were trying to call, etc? Home About Me Advertise Who Called?

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